Battery not lasting 18 holes (caddy stops early)Updated 3 hours ago
If your Cart Tek caddy is struggling to finish 18 holes, it usually comes down to one of these:
the battery wasn’t fully charged,
the battery is aging or was stored very low,
conditions increased power draw (hills, heavy bag, soft turf, wet turf, driving in rough),
something is causing extra drag (worn motors, worn tires, alignment).
This guide helps you narrow it down quickly.
Step 1 — Confirm you’re starting with a full charge
Charge the battery until the charger indicates a full charge (typically green on most chargers).
If your charger stays red for a long time, the battery may have been very low and can take 6–8+ hours to fully recover.
Quick check: If you unplug and reconnect the charger after a full night of charging and it immediately goes red again, the battery may not be reaching full charge.
Step 2 — Check connections (simple but important)
Make sure the wall-to-charger cord is fully seated at both ends.
Make sure the charger-to-battery connection is fully seated (loose connections can prevent a full charge).
If your charger behavior seems odd (no lights / flashing), use our charger troubleshooting guide.
Step 3 — Voltage test (best way to confirm battery health)
If you have a multimeter, check the battery voltage before the round (after a full charge) and after the round (when it stops early).
Typical 24V battery reference:
Around ~29V = fully charged
If it starts much lower than that after charging, it may not be fully charging
If it drops very quickly during use, the battery may be weak/aging
(If you don’t have a multimeter, skip this step.)
Step 4 — Consider conditions that reduce range (normal)
Battery range changes a lot depending on:
very hilly courses
thick/soft/wet grass
heavy bag + accessories (seat/cooler, etc.)
frequent stopping/starting, long distances, or using high speed most of the round
older battery age / cold temps
If your course is steep or the turf is thick, finishing 18 may require a fresher battery or more conservative use.
Step 5 — Check for extra drag (often overlooked)
Extra rolling resistance can cut runtime significantly:
wheels rubbing
worn motors
cart pulling/drifting and constantly correcting
debris in/around wheels or axle
If the caddy feels harder to push in freewheel mode than usual, that’s a sign something is creating drag.
Still not finishing 18? Contact support (fastest)
Contact Support / Report an Issue:
https://carttek.gorgias.help/en-US/contact
Please include:
Your model (FORMULA / 1500 V3 / GRi-1500Li / Yellowstone / 975 / Titan)
Approximate battery age (and if it’s ever been stored fully depleted)
Course conditions (flat/hilly, wet/thick grass, approximate distance walked)
Bag weight / accessories used (seat, cooler, etc.)
If available: voltage after full charge and voltage when it stopped early
A photo of your charger label and battery connection