Troubleshooting
In this subsection, we'll discuss troubleshooting steps, tips and tricks
Caddy Not Showing Any Indicator LED
▪ Ensure that the caddy battery is properly engaged in the battery port. ▪ Get a voltage reading on the battery. ▪ Check if the battery is fully charged. ▪ If the LED is still not showing, contact customer support.
Remote Not Working Despite Caddy Being Turned On
▪ Confirm that the remote is turned on and the LED on the remote flashes when buttons are pressed. ▪ Restart the caddy by disconnecting the battery for 5 seconds and then powering it back on. ▪ Replace the batteries in the remote if needed.
Caddy Charger Not Switching from Red to Green
▪ Verify that both the battery and wall charger are securely plugged in. ▪ Be patient, as a fully depleted battery may take some time to charge. ▪ If the issue persists, contact customer support.
Caddy Failing to Complete 18 Holes
▪ Ensure that the charger is charging the battery fully. ▪ Double-check the connections between the battery and the wall charger. ▪ If the LED is still not showing, contact customer support.
Erratic Steering or Drifting of the Caddy
▪ Confirm that both wheels are fully engaged in the drive collars. ▪ Check the weight distribution on your golf bag for proper balance. ▪ Reset the caddy to factory settings or adjust the tracking and alignment. ▪ If the issue persists, c