Returns & exchangesUpdated a year ago

Return and refund policy

Within 30 days of purchase, if a customer has a change of mind the cart can only be returned to Cart Tek providing:

• The cart is completely unused and brand new
• It is in original packaging
• A return authority is obtained from [email protected]
• Owner will receive a refund upon receipt of goods, minus shipping costs and applicable fees

Within 30 days of purchase, the owners can return a used cart to Cart Tek providing:

• A return authority is obtained from [email protected]
• It is in the original packaging
• Owner will receive a refund upon receipt of goods, minus shipping costs and applicable fees
• 20% restocking fee applies (off the full retail price)